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Delivery & Handling Charges

Educational Experience aims to ensure you receive your goods as quickly as possible. For this purpose we use a broad range of both local and national distributors that best suit the location to which we are delivering. All our delivery charges include shipping, handling and packaging costs.

Now all of our customers can enjoy an all-inclusive capped delivery cost of $9* right across Australia on every order, every day**.



* Delivery price exclusive of GST
** Additional delivery charges may apply depending on final destination of order, for example if an on-forwarder is required to reach a remote destination. These charges, if applicable, will be advised on confirmation of the order. $9 capped delivery does not apply to new-centre fit-outs.

 

Ordering Options

Order online

Whether you have an account with Educational Experience, or if you are a first-time visitor, you can order on-line. Simply go to our HOME PAGE, and register to order at the top right hand side of the page.

Email Your Order

You can email your order to hotline@edex.com.au. Please ensure you list product codes, descriptions, prices, delivery charge and be sure to add 10% GST. All payment, delivery and contact details need to be included.

By Appointment

  1. Sales Consultants are available to provide a range of face-to-face services in most capital cities and surrounding regions.
  2. Call Toll Free on 1300 134 211 to find out if there is a Sales Consultant in your area.
  3. Our Consultants are specially trained to assist with your educational requirements, whether it be ‘hands-on’ help with resource selection or a new centre/school quotation.

Additional Information

Backorders

Any items which are temporarily out of stock will automatically be placed on backorder, unless otherwise directed. These items will be noted on your Packing List and will be despatched to you as soon as they become available. Our delivery charges are apportioned between your original order and subsequent backorder(s).

Copyright

Our website cannot be reproduced in whole or in part without the express permission of Educational Experience.

Payment Methods

We accept Visa, Mastercard and PayPal.  Customers who hold accounts with Educational Experience can charge orders to their account during the checkout process.

Furniture Assembly

If you require any of our furniture products to be assembled before dispatch please contact customer service on Toll Free on 1300 134 211 for a quotation.

Material Safety Data Sheets (MSDS)

These are available for selected products, please contact our friendly customer service team on Toll Free on 1300 134 211 for more information.

Payment Terms

Net 30 days from date of invoice for established accounts.

Prices

Prices are subject to change without prior notice. Prices will be confirmed on placement of the order. All prices quoted in our 2014 catalogues do not include GST and are net ex-warehouse Newcastle. All comparative pricing in our catalogues refers to previous published prices in any of our prior publications.

Privacy Statement

We appreciate that your privacy is important to you and are committed to ensuring that any personal information that we retain remains confidential. Click here to see our detailed Privacy Statement.

Product Design

As the products on this website may be subject to design/colour change or alteration at any time, Educational Experience reserves the right to supply the current item. All products are designed for the purpose described and must be used by children of an appropriate age under adult supervision when required.

 

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